# The reservation calendar (/en/businesses/reservations/calendar) **Calendar** is where staff run the day. It shows every reservation, event, service booking and blocker on your resources, and it is where the front desk books for a customer who calls or walks in. --- ## Day, week and TV views [#day-week-and-tv-views] | View | What it shows | Good for | | ------- | ---------------------------------------------------------------- | --------------------------------- | | Day | Every active resource as a column, filtered by sport if you like | The front desk on a normal day | | Week | One resource across a whole week | Planning around one court or room | | TV view | A read-only calendar in its own browser tab | A screen in the lobby or the hall | On a public screen, **Show/hide customer names** in the TV view hides who booked. The calendar counts reservations, customers and utilisation for the dates on screen. For longer periods, see [Statistics](/businesses/statistics). --- ## Booking for a customer [#booking-for-a-customer] Click or drag an empty slot, or use **Add new reservation**. The price comes from the pricing rule for that time, and you can type over it, €0 included. Two courts at the same time take two reservations. **Create multiple reservations** makes them in one go. The form offers three kinds of booking: - **Manual reservation.** A booking for a customer, a guest or several paying participants. - **Resource closed.** Opens the blocker form with the resource and time filled in, to take the time off sale without a customer. See [Resources](/businesses/reservations/resources#blockers). - **Open reservation.** A game players join. See [Open reservations](/businesses/reservations/open-reservations). To take payment at the desk, open the payment on each participant's row. The customer's session card or credits can pay a share. **Paid in cash**, **Paid by payment card** or **Paid with employee benefit** records the rest as paid on the spot, and a session card or credits need the rest paid this way at the same time. **Not paid yet** leaves the share open. To charge the card on a Thril card terminal, keep **Not paid yet** and use **Create and move to POS**. See [POS](/businesses/pos). **Send notification to customers** emails the participants about the new booking. **Show the customer's name in the public calendar** decides whether other customers see the name or only that the time is reserved. A resource you have closed to customer booking stays bookable for staff. Keep a court for coaching or club use and still book it here. --- ## Moving bookings and acting on several at once [#moving-bookings-and-acting-on-several-at-once] Drag a reservation to another time or resource, or drag its edge to change its length. The price stays as it was. When the time changes, the participants get a notification and an email with the new time. To change what a participant pays, use **Edit price** on the reservation. **Select multiple slots at once** lets you pick several empty slots or reservations and act on them together: | You select | Action | What happens | | -------------------------- | -------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Empty slots | **Create reservations** | One form books every selected slot for the same customer. | | Reservations | **Cancel selected reservations** | One refund method for all of them. **Send notifications to customers** decides whether the customers hear about it. | | Reservations | **Create invoice** | One invoice for the selected bookings, such as a month of a company's games. See [Invoices](/businesses/invoices). | | Reservations | **Move to POS** | The bookings wait in a POS session for the customer to pay at the desk. See [POS](/businesses/pos). | | Manual bookings on one day | **Turn into event** | An event takes their resources and times. See [Managing reservations](/businesses/reservations/managing-reservations#replacing-manual-bookings-with-an-event). | A cancellation can carry a reason and a message, and the customers see both. --- ## Other calendars [#other-calendars] The **Employee calendar** shows what each instructor or service provider is doing, and the **Event calendar** shows your events and classes. See [Employees](/businesses/services/employees) and [Events](/businesses/events). If a partner venue has authorized you to book its resources, you can switch the calendar to that venue and book there. When you have authorized a partner, its bookings show in your calendar in their own colour. See [Partner venues](/businesses/getting-started/partner-venues). --- ## Games and Agenda [#games-and-agenda] **Games** is a live view of the venue: what starts within the hour, what is ongoing and what ended in the past hour. It suits a coach, or staff who prepare courts and rooms between sessions. **Agenda** is the calendar on a phone. It lists everything on one day and shows which resources are free, and staff can book from it. A staff user linked to an employee sees their own schedule there.