Knowledge BasePartner venues and authorizations
Authorizations let venues, clubs and coaches on Thril work together. A club books your courts, links its events to your venue, a coach offers services at your venue, and partners honour each other's memberships.
Venues often work together. A badminton club trains on a sports hall's courts every week. A yoga teacher runs private sessions at a studio. Two venues let each other's members join their members-only classes. An authorization gives the other venue exactly the access the partnership needs. Each side keeps its own staff accounts and settings.
You manage authorizations under Settings → Authorizations. Issued lists the ones you have given, and Received the ones other venues have given you.
What each authorization opens
The venue that issues an authorization is always the one opening up its own calendar, listings or memberships.
| If you want to | Who issues | Action | What the other side gets |
|---|---|---|---|
| Let a club book your courts | You, to the club | Create reservations | Sees your resources and reservations, and books on your calendar |
| Show a partner's events at your venue | You, to the organizer | Link events | Can mark its events, leagues, tournaments and courses as held at your venue |
| Let a coach offer services at your venue | You, to the coach's company | Host services | Can offer its services at your venue, booked on your resources |
| Have your members recognised at another venue | You, to that venue | View memberships | Treats your members as members in its members-only events and member benefits |
| Have another venue's members recognised at yours | The other venue, to you | View memberships | You see its memberships and can use them like your own |
Create reservations
The club books its practice times on your calendar from its own dashboard, without calling your front desk. You find these bookings in your reservation list with the Created by authorized venue filter.
The club pays the prices you agreed. Open the club from Issued and set them on its Pricing tab on a weekly timeline, as you would with your pricing rules. They replace your standard prices for the times you set, and your standard prices apply the rest of the week.
The club can also enter its own price on a single reservation. You see that price on the reservation and can change it.
Link events
The organizer picks your venue in Held at another venue on an event, or in Link to external venue on a league, a tournament or a course. A club's tournament at your hall then shows on your venue's listings as well as the club's. Its participants, payments and messages stay with the organizer.
Host services
The coach's company picks your venue as a host venue for its services. Customers then find those services, such as private lessons, at your venue and book them on your resources. The service, its price and its bookings stay the coach's. Switching the authorization off takes the services off your venue.
View memberships
If you issue View memberships to venue B, your memberships count at B. When B makes a class members-only, it can pick your memberships among the ones that let customers in, and it can give your members the benefits it gives its own.
B sees the memberships and has no control over them. Selling, pausing, changing and cancelling stay with you, and B does not see the rest of your customer register.
Changing and ending an authorization
Agree on an authorization with the other venue before you issue it. It gives access to your data until you switch it off.
Open the venue from Issued to change an authorization. Authorization status switches it between Active and Inactive. Inactive stops the access at once. The authorization stays, and you can switch it back on later.
Staff accounts and roles
Everyone on your team gets a staff account with a role, from company admin to venue clerk and coach, that decides what they see in the Thril dashboard.
Playbooks
Each playbook starts from a business goal, such as filling off-peak hours, growing memberships, cutting no-shows or winning company customers, and shows which Thril features to combine and how to measure the result.