Knowledge BaseProducts
Memberships, session cards, credits, gift cards, shop products and recurring reservations, and which one fits which job.
Besides single bookings, you can sell memberships, prepaid packages, balances, gift cards, goods and weekly times through Thril. Every product sells in your shop in the app and on the web, and staff can add any product to a customer directly. All of them except recurring reservation products also sell at the POS.
Products combine. A membership can grant credits, credits can buy a session card, and the session card pays for a booking.
Which product fits
| If you want… | Use | Why |
|---|---|---|
| Regulars who pay every month and get member prices | A recurring membership | Predictable income, with benefits, booking rights and door access |
| A summer pass or a ten-class card for customers who come when they can | A session card | Paid up front, used at the customer's pace, limited to what you choose |
| Money up front that the customer spends on anything at the venue | Credits | A balance that works like cash, with a bonus as a built-in discount |
| Something a customer can give to someone else | A gift card | The code belongs to whoever holds it, not to one account |
| Drinks, merchandise, gear rentals or extras sold with a booking | A shop product | Stock, variants and extras offered while customers book |
| A team or company that wants the same time every week | A recurring reservation product | Customers buy the weekly time themselves in the shop |
Memberships
One-time passes and recurring memberships, trials and intro prices, pauses and member benefits.
Session cards
Ten-session cards, hour bundles, trial weeks and unlimited season cards.
Credits and credit top-ups
Prepaid balance with a bonus on bigger top-ups, and when credits expire.
Gift cards
Gift cards with a fixed or chosen value, sold online and at the POS or granted by staff.
Shop products and Pro Shop
Goods, rentals and booking extras, with stock and online orders.
Recurring reservations
Weekly times for teams, clubs and companies, sold as a product or set up by staff.
Sale limit, sale window and regular price
An offer for the first 100 buyers or a set time, with the regular price struck through.
Shop appearance
Category order and pictures, product visibility, the Pro Shop name and image sizes.
Company-wide and external memberships
One membership can work at every venue of your company, and your venue can give its own benefits to the members of a partner venue's membership.
Session cards
Prepaid packages that customers draw down over time: ten-class cards, twenty-hour bundles, free trial weeks and unlimited season cards.