ThrilKnowledge Base

Company customers

Company customers are the businesses you book and invoice for in Thril, with e-invoices, email and a CSV import.

A company customer is a business you invoice: a firm with a weekly slot for its staff, a school that books a hall, a club that buys a block of studio hours. Staff book for the company and send it the invoice. A company customer can't hold a membership or a session card. Those always belong to a person's own Thril account. Company customers are shared by every venue of your company, on the Company customers tab of Customers.


Book and invoice for businesses

A weekly staff slot. A firm books the hall for staff floorball every Thursday evening. Attach the company customer to a recurring reservation and invoice the season in one go.

A school's term in the hall. Create reservation on the company customer books single times or a series for it. The bookings and the invoices collect on the company customer's record.

E-invoices for larger organisations. Enter the company's Finvoice details. Its invoices carry them when you export the invoices as Finvoice XML for your e-invoicing operator or send them through Netvisor.

A wellness offer for businesses. Email every company customer next season's staff yoga or gym package through a Company customers customer list.


Adding a company customer

Create company customer needs only a name. Add an email address if Thril should send invoices to the company directly. Preferred language sets the language of the company's emails and invoices. E-invoices need the E-invoicing details (Finvoice).

Importing company customers

Import company customers brings businesses over from a previous invoicing system. The file is a CSV, and Download sample CSV shows the columns. A name is the only required column, and you check every row in a preview before anything is saved.

Import individual customers with Importing customers.


Email to company customers

A company customer gets your emails differently from a person:

  • Receives marketing email is on by default. A company customer gets marketing email until it unsubscribes or you untick it.
  • Turning off Receives announcement and marketing emails stops every email you send from Emails, as it does for a person.
  • An email goes to the company's email and its contact person's email, or once if they are the same.

To email your company customers, send to a customer list of the Company customers kind. Invoice workflows such as Overdue invoice reminders also reach company customers.

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