ThrilKnowledge Base

Run a tournament

The right format, early-bird promo codes, announcements, session cards and POS sales on the day fill a padel Americano, a club championship or a social tournament and earn more from it.

A tournament fills a block of courts at a fixed price per player, brings people who would not have booked that evening, and keeps them at the venue for hours.

Golf simulator competitions, such as a Stableford night, have their own scorecards and start blocks, covered in Golf simulator competitions. For a season of matches over months, run a league.


Formats and brackets

A bracket is one competition with its own format, price and courts. One tournament can hold a beginners' Americano and a competitive round robin. Each tournament is one sport. A padel and a tennis competition are two tournaments. See Tournaments and Formats and brackets.

Social formats such as Americano and Mexicano fill fastest, because players sign up alone and everyone plays every round. If you don't know yet whether you will have 12 or 24 players, turn on Decide bracket formats after registration and choose when you know.

Maximum players in the tournament caps the whole event when your courts hold fewer players than all the brackets together. A bracket that ends registration below its minimum is cancelled, and its players are told. Lower the minimum or move players before registration closes.


Courts on the calendar

The courts of every bracket are held on the calendar from the moment you publish. Publish before customers book the evening.


Payment before the evening

The price is per player. Players can leave until registration closes, unless Disable participant cancellation is on, and they pay in the app once it closes. After that the place is binding. Allow event payments before confirmation lets them pay as soon as they sign up, for every event at the venue. See Event registration and payments.

Session cards pay too. A card limited to tournaments and social events up to a price lets your regulars prepay a season of tournament nights. See Session cards.


Early-bird prices

A promo code with an Event discount covers tournaments. Give it an active period that ends a week before the tournament, and you have an early-bird price. Limit it to a customer list, such as last tournament's players, to keep the discount for your regulars.

A members-only tournament works the other way round: visibility Members only makes it a member benefit.


Promotion

  • An announcement on your venue page, with a push notification when registration opens.
  • A marketing email to a list of players in the sport.
  • The tournament chat for everything after sign-up: the schedule, the court plan, a change of time.

Sales on the day

Players at a tournament buy drinks, balls, grips and a racket for the one who forgot theirs. Ring them up at the POS with your shop products and rental items, and name the player on the sale, as in Sell more at the front desk. Put the tournament's bestsellers in Shortcuts so the queue at the desk moves.


A monthly repeat

After the first one, Save as template keeps the setup. A recurring tournament repeats every chosen number of weeks or months, as a monthly Americano would.


Entry fees and sales on the day

  • Events in Statistics counts tournaments with your other events. In the Ranking card, pick Series and events to compare one tournament night with the next.
  • Event sales in Gross sales by source incl. VAT holds the entry fees. Shop product sales lists what sold on the day per product.
  • Payment methods incl. VAT splits sales into Thril and Point of sale. Set the Date range to the tournament day. The point of sale share shows what the desk sold beyond the entry fees paid in the app.
  • The promo code's usage list shows how many players took the early-bird price.

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